Here at Tern Vets we loved to hear your feedback regarding our service to you and your pet.
‘As always everything is excellent at Tern Vets, the staff always go above and beyond. I recommend Tern Vets to everyone!’
Mrs Tustin -February 2016
‘All staff at Tern vets are welcoming and always to help in any way they can. The vets always put the animals first and take time to explain everything to you.’
Miss Fox – February 2016
‘We have been given excellent care since we moved here 8 years ago. Quick and efficient diagnosis and the correct treatments. No if’s or buts. We have needed 3 end of life home visits, along with dignity and respect at those very sad times.
We know if we have an urgent request for an appointment, we get it! I have even bundled my dog in the car and driven to the surgery without an appointment and been seen within the hour. Does not get much better than that.’
Mrs Wilson – February 2016
‘I have always been greeted by the receptionists with a smile and they are always polite. My family have always brought our dogs to this surgery for the last 30+ years and the staff have always been very good in treating all our pets and very understanding when we have had to put our dogs to sleep. I would always recomend this surgery and I wouldn’t take my dog anywhere else.’
Mrs Mellor – February 2016
‘Whenever we go to the vets, we find that both Tippi and Max are well cared for. The nurses and the vets have always been extremely helpful with whatever our concerns about the dogs are.’
Mr Buet – January 2016
‘We have used Tern Vets for a long time and always find all staff very friendly and vets Sarah and Dermot always excellent. Over the years since joining Tern Vets our dogs Benji, Rags and Chez always loved visiting and were never afraid.’
Mrs Sumner – January 2016
‘I just wanted to say a big thank you to all of you especially Heather for seeing our greyhound Esther on 25th August. We were down for a week from Cornwall and she cut her hock after going over a stile. To be so far away from our own vet and uncertain about needing to try someone unfamiliar to us, we were very very quickly reassured both by the reception staff and Heather. You were all very kind and fit us in straight away. Heather was very gentle and as close to our usual vet in attitude and gentility as we could have hoped for. Such prompt treatment allowed her to carry on as normal for the rest of the week and I am pleased to say that she is now sporting a lovely scab which is great news!!!
Thank you for fitting us in so quickly and with such a friendly and welcoming attitude, it was very much appreciated.’
Mrs Trembaluk – August 2015
‘Excellent service today when my jack russell Tilly needed urgent treatment. Thank you to all involved.’
Mrs Jones – April 2015
‘Huge thanks to Heather and Rachel for taking such good care of Mabel last night.
Thanks to Heather for the incredibly neat suturing that put Mabel’s torn tongue back together – with virtually no swelling or inflammation … And thanks to Rachel for great nursing.
Mabel is feeling much better today, although I think she may play the invalid card for A bit longer as she’s enjoying the extra attention.’
Mrs Rowley – July 2015